1. Introduction

Welcome to Paradise Palms at Chatham. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you stay at our property or use our services.

2. Information We Collect

When you book a stay at Paradise Palms at Chatham, we may collect the following types of personal information:

• Name, address, email, and phone number
• Payment details (processed securely by third-party payment providers)
• Government-issued identification for verification purposes
• Stay details such as check-in and check-out dates
• Any additional information you voluntarily provide

3. How We Use Your Information

We use the information collected to:

• Process bookings and payments
• Provide customer support and communicate with you
• Enhance the security and safety of our property
• Comply with legal obligations
• Improve our services and customer experience

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

• Service providers who assist in managing reservations and payments
• Legal authorities if required by law or to enforce our Terms of Service
• Emergency services in case of security or medical incidents

5. Data Security

We implement appropriate security measures to protect your personal data. However, no electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Retention of Data

We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access and request a copy of your personal data
• Request corrections to inaccurate information
• Request deletion of your data, subject to legal obligations
• Withdraw consent for data processing where applicable

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie settings through your browser.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting an updated version on our website.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: officialparadisepalms@gmail.com
• Phone: (786) 309-8142

By staying at Paradise Palms at Chatham, you agree to the terms of this Privacy Policy.